About Us

​A Legacy Of Hospitality.
A Tradition Of Impeccable Service.

Carlton Hotels and Suites has grown from a philosophy of maximizing returns and minimizing risks by combining the experience and expertise of a team of professionals who understand the three most important keys to the luxury hotel experience: owners, guests and employees.

Carlton Hotels & Suites Dubai - Creek Hotel lobby

History

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Carlton Hotels & Suites are owned by the First Investor LLC. A subsidiary of the Al Fardan Group of Holdings – who have over 25 years of global investment experience – the First Investor Group was established in 2004. The Group’s mission is to develop long-term client relationships that deliver measurable growth and competitive financial returns.  

Our portfolio consists of 4-Star and 5-Star hotels in Dubai and Europe. With the dynamics of the hospitality industry being ever-changing, we have also evolved with this change and have spread our wings for growth on an international stage. Today our portfolio has grown to 1,317 hotel rooms: 1,142 in Dubai, 85 in Jordan and 90 in the Czech Republic.

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Mission
To provide our Guests the best value in hospitality & services.

Vision
To be a global hospitality brand and be the Hotel of choice.

Our current portfolio includes

  • Carlton Downtown Hotel – Dubai, UAE​  
  • The Carlton Tower Hotel – Dubai, UAE​ 
  • Carlton Dubai Creek - Dubai, UAE 
  • Marriot Executive Apartments – Dubai, UAE​ 
  • Villa Rotana – Dubai, UAE​ 
  • Four Points by Sheraton – Dubai, UAE​ 
  • Imperial Palace by Carlton – Amman, Jordan​  
  • Hotel Sun – Mariánské Lázně, Czech Republic​ 
  • Belvedere Hotel – Mariánské Lázně, Czech Republic 

And in this journey of continuous growth and change, what hasn’t and will never change, are our values and commitment. To making your every stay with us a memorable one that becomes an everlasting memory.  

At the Carlton Hotels & Suites, our Group is globally recognised for creating some of the most unique, distinctive and affordable guest experiences. Seamlessly blending the renowned Middle Eastern heritage of hospitality with today’s 21st Century demands for comfort, service and luxury. Guided by an experienced Executive Team, we are a Group that believes in teamwork that works for you. 

Partners

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Carlton Hotels & Suites has partnered with several of the most respected brands in the hotel industry. Our strategic joint ventures with the right partners have seen us become a respected name with hotels in Dubai and Europe. With each new partner, we set a goal to enhance and build on our brand loyalty. Because at the end of it all, how we partner helps us partner with you in offering you the most unforgettable living experiences.

Corporate Social Responsibility

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As a Group, we are totally committed to Corporate Social Responsibility (CSR). We support our local communities, participate in clean city campaigns, promote various care programs like for Diabetes and also contribute to several charities. When it comes to protecting the Earth’s natural resources, we are dedicated to our mission for reducing our carbon footprint. We conserve precious natural resources through a range of eco-friendly initiatives and sustainable programs. From using eco-friendly detergent and cleaning chemicals to recycling in all properties, to water conservation programs in guest rooms, usage of 100% biodegradable products to active energy conservations teams, we go the extra mile to make Mother Nature smile.

Special Offers

Summer Offers

Make this summer unforgettable with spacious stays, free upgrades, and family-friendly perks — because your perfect escape starts in the heart of Downtown.

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Lebanese lunch spread with mezze and grilled dishes at Narrah Restaurant.

Business Lunch

Take a break that means business – and flavor.
Step away from the routine and dive into a Lebanese lunch that fuels your day with authentic taste and relaxing vibes. Work can wait, good food can’t.

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Cocktail glass with city skyline view at Havana Lounge Level 44.

Havana Happy Hour

Sip, savor, and unwind — the perfect way to kick off your evening.
Good vibes, great drinks, and unbeatable views await. Cheers to happy hour done right!

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Havana Ladies Night

Gather your girls and sip the night away with delicious drinks, mouthwatering bites, and unbeatable vibes. Because you deserve a night that’s all about fun, flavor, and feeling fabulous.

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Two Tiger beer bottles clinking at Arbat Lounge.

Arbat Happy Hour

Beat the heat at Arbat Sports & Lounge Summer Promotion!

Buy one ice-cold Tiger beer and enjoy the next one on us — the perfect way to chill out this summer with friends, sports, and unbeatable vibes.

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Carlton Hotels & Suites Dubai rooftop pool & terrace